Terms of Sale

Ireland and Switzerland Sales Notice

Aura products made available in the Republic of Ireland are sold locally by CMS Distribution Limited, and Aura products made available in Switzerland are sold locally by TD SYNNEX International Sàrl. In each case, the applicable distributor acts as the local seller/importer of record for purchases in that market.

For purchases made in the Republic of Ireland, CMS Distribution Limited is the contracting seller and is responsible for the applicable terms of sale, order processing, fulfillment, returns, customer service, warranty administration, and other after-sales obligations relating to those local sales.

For purchases made in Switzerland, TD SYNNEX International Sàrl is the contracting seller and is responsible for the applicable terms of sale, order processing, fulfillment, returns, customer service, warranty administration, and other after-sales obligations relating to those local sales.

Accordingly, any terms of sale, return rights, warranty administration procedures, and after-sales support obligations applicable to local purchases in Ireland or Switzerland are those of the relevant local distributor, and not Aura, except to the extent Aura separately provides manufacturer-level product information, limited manufacturer warranties, safety information, recall notices, or other manufacturer communications required by applicable law or voluntarily made available by Aura.

Aura’s Privacy Policy and Terms of Service continue to apply to Aura’s own website, app, and related digital services to the extent a user interacts directly with Aura through those services. However, Aura is not the direct contracting seller for local consumer product sales in Ireland or Switzerland.

For questions regarding local purchases, shipping, returns, refunds, repairs, warranty handling, or other after-sales support, customers in the Republic of Ireland should contact CMS Distribution Limited, and customers in Switzerland should contact TD SYNNEX International Sàrl.

Nothing on this page is intended to limit any non-waivable rights or obligations that may apply under applicable law. To the extent Aura separately provides manufacturer-level warranties, safety notices, recall information, or other manufacturer communications, those materials apply according to their terms.